FAQ


Do you have a minimum order cost?

  • NO, there is no minimum order required to place an order. You can buy as many product you want. 

I do not have a business. Can I buy Wholesale?

  • You do not need registered business to buy wholesale. Most product on your website are already wholesale prices and they have discounted price for bulk buyer.

Is my personal and Credit Card Information securely protected? 

  • Yes, we process all order through secure firewall. Read our Privacy Policy and order with confidence.

My Business is Tax Exempt. Will I be charged Tax?

  • Currently, only Texas  VALID  Resale Tax Certificate is received. When placing an order add a note in the "Special Instructions" box stating your certificate was faxed or email us at dallastoyswholesale@gmail.com. Taxes will be removed once the we receive the tax exempt certificate is received. NOTE:  Your tax certificate remains on file and taxes on future orders will be removed until the certificate expires.

Are all your products shown on line? No not all the items are in stock due to fast inventory changing. Only the best selling year round items are on site

  • Please call us at 6823312120 to find more product you are interested in and we will assist you.

How do I cancel my order?

  • Please call us at 6823312120 to cancel order.

How long does the shipping and processing take?

  • We try to ship order received before 2pm to process the very next day except for saturday and sunday. All order received after thursday will be shipped next monday.

How do I know when my order has shipped?

  • Once we ship the item, you will be notified with a tracking number of the package. we ship through UPS, Fedex or USPS whichever has fastest service on that day.